Payment & Billing PolicyTransparent and Secure Transactions

We accept payments through Stripe, our secure payment processor.

Accepted payment methods include major credit cards (Visa, Mastercard, American Express) and debit cards.

All payments are processed securely through Stripe's encrypted payment gateway.

We do not store your full credit card information on our servers. All payment data is handled by Stripe in compliance with PCI DSS standards.

Payment must be made in USD unless otherwise specified in your service agreement.

Full payment is required upfront before we begin work on your project.

This ensures we can allocate resources and start your project promptly.

Payment confirmation typically takes a few minutes, after which we will confirm receipt and begin project planning.

Your project will not commence until payment is confirmed and cleared.

We accept upfront payment for all one-time services, including website design packages, custom development, and one-time SEO services.

For larger projects or custom development work, we may offer milestone-based payment options.

Milestone payments are structured as follows:

• Initial payment (typically 50%) to begin work

• Mid-project payment (typically 30%) upon completion of key milestones

• Final payment (typically 20%) upon project completion and delivery

Milestone payment schedules will be clearly outlined in your service agreement.

Work will not proceed to the next milestone until the previous milestone payment is received.

For ongoing services such as monthly SEO plans, hosting, or maintenance packages, we offer recurring billing.

Recurring services are billed automatically on a monthly or annual basis, depending on your selected plan.

You will be charged on the same date each billing cycle (monthly or annually) based on your initial payment date.

You can cancel recurring services at any time through your account or by contacting us. Cancellation will take effect at the end of your current billing period.

We will send you email notifications before each recurring charge to remind you of the upcoming payment.

Price changes for recurring services will be communicated at least 30 days in advance.

Payments are processed immediately upon submission through Stripe.

Payment confirmation is typically received within a few minutes, though it may take up to 24 hours in rare cases.

Once payment is confirmed, you will receive an email receipt and confirmation of your order.

For credit card payments, funds are typically authorized immediately and charged within 1-2 business days.

If payment fails, we will notify you and you may need to update your payment method or contact your bank.

For recurring services, if payment fails or is declined, we will attempt to process the payment again.

A late payment fee of $25 may be applied if payment is not received within 7 days of the due date for recurring services.

Services may be temporarily suspended if payment is overdue by more than 14 days.

We will make reasonable efforts to contact you before suspending services due to non-payment.

Once payment is received, services will be restored within 24-48 hours.

For one-time services, late payment fees do not apply as full payment is required upfront.

All payments are processed securely through Stripe, a PCI DSS Level 1 certified payment processor.

Stripe uses industry-standard encryption and security measures to protect your payment information.

We never have access to your full credit card number or CVV code.

Your payment information is encrypted in transit and at rest.

Stripe is trusted by millions of businesses worldwide and complies with international security standards.

You can review Stripe's security practices at https://stripe.com/security.

If you have concerns about a charge, please contact us immediately. We're committed to resolving payment issues fairly and promptly.

Refunds are processed according to our Refund & Cancellation Policy.

If you initiate a chargeback with your bank or credit card company, we may suspend your services until the dispute is resolved.

We reserve the right to dispute chargebacks that are not in accordance with our terms of service.

For questions about payments or to request a refund, please contact us through our support channels.

You will receive an email receipt immediately after each payment is processed.

All receipts include transaction details, payment amount, date, and invoice number.

You can request a formal invoice at any time by contacting our support team.

Receipts and invoices are also available in your account dashboard (if applicable).

Please retain all receipts and invoices for your records, especially for tax or accounting purposes.